terms and conditions


TERMS AND CONDITONS


1. All pets require proof of vaccination. A certificate must be shown on check in indicating that a minimum C5/F3 immunization has been administered within the last 12 months and not less than 10 days prior to boarding.


2. If veterinary attention is required, the owner is liable for all expenses, including in the event of serious illness or injury. Every effort will be made to contact the owner but where the owner cannot be contacted, the veterinary surgeons decision will be final.


3. In the event where the boarders are left beyond the stipulated period & charges have been paid, Calabash Kennels & Cattery reserve the right after 14 days to sell or rehome the boarder at their discretion. All monies owing shall be payable by the owner & legal proceedings will be instigated if necessary.


4. The person leaving the pets for boarding shall be deemed the agent of the owner. We reserve the right to recover fees from the agent if the owner is not forthcoming.


5. Calabash Kennels & Cattery and/or proprietors shall not in any way whatsoever, be responsible for any loss or damage to the boarder or its effects caused during the period of boarding


6. All dogs must be treated for fleas and ticks. You are welcome to leave treatments with us and we will administer them, or buy them from us.


7. All cats must be treated for fleas & ticks if possible. You are welcome to leave treatments with us and we will administer them, or buy them from us.


8. It is the responsibility of the owner to inform Calabash Kennels & Cattery of any antisocial tendencies of the boarder


9. All boarding fees must be paid prior to the guests leaving, including those going home by taxi unless a cheque or cash is to be given to the driver.


10. The fully booked period will be charged during school holidays.


11. Non-refundable deposits of $50 per pet will be taken at the time of booking for any accommodation booked over a public holiday or during school holidays. There will be a $25.00 amendment fee for any alterations to the original booking for anything over five days during the Christmas holidays inside three months.


12. Medication is charged at the rate of $2.50 per application.


13. We charge by the night & day use is charged if the pets are picked up in the afternoon.


14. Out of hours pick up & drop offs incur a $100.00 opening fee


15. We are closed on Sundays and Public Holidays.


16. PAYMENT; is by eftpos, cash or cheque - credit card at 1.49% surcharge - we accept mastercard & visa card.


17. We are asking all clients to provide us with a number (if possible) for someone who can pick up your pets in the event of a bushfire threat during the months of Dec through to the end of Feb .


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Calabash Kennels & Catteries

27 Calabash Rd Arcadia NSW 2159

ph: (02) 9655 1624
email:
linda@calabashkennels.com.au

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